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Get ready for winter

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South West Water is joining forces with the Met Office and other organisations to urge customers to be ready for cold weather.

Being prepared for plummeting temperatures can help everyone to stay safe, warm and healthy throughout the winter months.

And by taking a few simple precautions, you can ensure your home or business stays warm and healthy too.

Any big freeze is followed by a thaw and homeowners and businesses can be left counting the cost if their pipes burst after periods of sub-zero temperatures.

As part of the national Get Ready for Winter campaign, South West Water has devised 10 simple tips to help householders and business owners avoid problems with their pipes this winter.

Drinking Water Supply Manager Mark Baker said: "We want to remind customers that when they start thinking about turning the heating up and digging out hats, scarves and gloves then it's time to think about making sure your home is wrapped up too. 

"Frozen and burst pipes can also affect commercial premises, particularly if they close over the Christmas period, which can have an impact on business, stock and customers.

"There are a number of simple steps which can help prevent problems, such as lagging your pipes, which will help safeguard your bank balance and water supply."

Customers can find our 10 ten tips for a problem-free winter at www.southwestwater.co.uk/getreadyforwinter

Notes for editors

  • South West Water is responsible for pipes in the public network but customers are responsible for the pipework between their properties and our water main
  • However, we are committed to detecting and tackling leaks both in our own network and in pipes owned by customers. We do offer leakage allowances
  • For more information about the national Get Ready for Winter campaign see www.metoffice.gov.uk/getreadyforwinter
  • In 2014 South West Water will submit its business plan for the years ahead to the UK water industry regulator Ofwat. We are inviting customers to find out more and tell us what they think our priorities should be at www.southwestwater.co.uk/waterfuture

Published: 8 November 2012

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