Discolouration in north Devon area
South West Water would like to apologise to customers in north Devon area for the ongoing discoloration issues due to higher than normal levels of sediment within the distribution network.
Whilst below any level that would be hazardous to health, the deposits can cause discolouration. Samples show the supply is safe to drink.
Our network teams have been out flushing the distribution system to clear the sediment. To help this process we would encourage our customers to run their cold water which will help clear the system.
If you have been affected by discolouration and are on a meter, you can claim a run-off allowance. Please fill in the form below to do so:
Published: 6 August 2013