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Customers look behind the scenes at operational sites

image depicting Roadford Dam tours 2013
Roadford Dam tours 2013
Hundreds of South West Water customers gained an insight into the company's operations on free guided tours of two operational sites.

A total of 285 people looked behind the scenes at Roadford Dam, near Broadwoodwidger and Gun Cliff Sewage Pumping Station in Lyme Regis, as part of the national Heritage Open Days programme earlier this month.

Members of the public were invited to climb 170 steps to the top of Roadford tower at the region's largest reservoir while Gun Cliff offered people an opportunity to find out how waste water from the town's population is discreetly transported further inland for treatment.

Monica Read, South West Water's Customer Relations Director, said: "It's important we show our customers exactly how we provide such essential services to communities across the region which is why every year we support the Heritage Open Days programme and open up sites normally closed to the public.

"Thank you to all our customers who turned out to see and hear more about the complex operations we carry out every day in order to deliver high standards of service, from secure drinking water supply through to safe disposal of treated waste water."

Visitor Jenny Short from Lyme Regis enjoyed a guided tour of Gun Cliff Sewage Pumping Station. She said: "It was a fascinating tour. We will all be more careful with what we put down the loo after seeing what happens to the pump machinery when it gets blocked." Meanwhile Steve and Karen Burgess-Allen from Tavistock visited Roadford Dam and commented: "It was a marvellous visit with thorough, knowledgeable guides who were happy to answer loads of questions. We really enjoyed our visit and were given plenty of opportunities to take photos at the top of the tower."

South West Water offers tours of its operational sites every year as part of the Heritage Open Days programme in September. Previously the company organised tours of Pynes Water Treatment Works in Exeter, Brokenbury Waste Water Treatment Works in Torbay and Mary Tavy Hydro-Electric Power Station in West Devon.

Notes for editors

  • This year South West Water organised tours of Roadford Dam and Gun Cliff Sewage Pumping Station on Thursday 12 and Friday 13 September

Published: 24 September 2013

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