MyAccount is our online account service where you are able to complete a range of activities from paying your bill, viewing your water consumption to changing your address.
I want to complain
Please use this option for any concern or dissatisfaction as we want to resolve any issue urgently for you.
General enquiry For general enquiries you may wish to email us. Please be aware that we endeavour to issue a response to all written enquiries within 10 working days. If you have an urgent issue or concern please use the above option to arrange a free call back at a convenient time.
Write to us If you need to write us by post then please send all correspondence to: