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Your loo needs you pledge
love your Loo title

Most people* claim only to flush the 3Ps - pee, paper and poo - down the loo. They recognise that this is what the sewer system is designed for, linking loos in your home with the pipe network and your local treatment works.

But some people** admit to contributing to 8,500 blocked sewers a year, which costs about £4.5million a year and adds to bills, by inappropriately flushing baby wipes, hygiene wipes, cleaning wipes, cleansing pads and sanitary products. Blocked sewers can cause flooding, which is extremely unpleasant especially if it happens in your home, and can be easily avoided.

We work hard to help our customers so we actively encourage everyone to love their loo by only flushing pee, paper and poo.

Consumer research conducted by South West Water during 2014 showed that *77% of research respondents stated that they only flush pee, paper and poo, with only **23% admitting to flushing other items.

top tips

  1. Have a lined bin near all the loos in your home?
  2. Have odour and leak-proof bags nearby e.g. nappy bags or sanitary disposal bags
  3. Bin everything other than the 3Ps: pee, paper, poo
  4. Encourage your family, friends and neighbours to Love Your Loo, as we all have a part to play.

Interested to learn more about the network we maintain the number of blockages caused by the undesirables each year, then check out the "Love Your Loo Infographic" - Help stop the block

Help stop the block

flushable and biodegradable

But so many of these products say they are flushable and biodegradable!

We know - confusing isn't it? As well as spending £millions a year to clean and upgrade our sewers, we are working with the rest of the water industry to encourage manufacturers and retails to label their products responsibly.

Here's a statement on what we are trying to achieve.  It has already been signed by hundreds of companies around the world.

In the meantime our customers have told us they are confused about what can and can't be flushed. They also think it's our job to tell them, so here we are!

Flushable on the packaging refers to being able to pass though the toilet bowl. Even though they disappear from your toilet bowl, because they don't break down fast enough they build up in pipes and cause blockages. They should be disposed of via the bin and not the loo.
Things like wipes and sanitary products don't break down as quickly as toilet paper. Even though they say biodegradable they take much longer to break down, which is why they contribute to blockages and should be disposed of via the bin and not the loo.
Toilet training
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Should I Flush it button
Need a little bit more help to harness your flushing skills then check out handy guide - Should I flush it?

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