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Sustainable Supply Chain

South West Water annually places approximately £100m of order value with companies which have a base in the region.

The Company's procurement process sets standards for our individual suppliers' approaches to economic, financial and environmental sustainability and we take rigorous steps to ensure they meet strict criteria in this regard.

We operate a 'mixed economy' supply chain model which uses smaller specialist companies along side larger strategic partners. A culture of innovation and the sharing of best practice is encouraged and celebrated, not least through our supplier awards.

In 2014/15 we developed our supplier sustainability programme to identify and deliver environmental benefits in key tenders, record the carbon footprint of key and strategic suppliers and implement the Suppliers Code of Conduct.

suppliers must:


  • assess and manage key environmental risks
  • comply with environmental regulations
  • focus on waste reduction and recycling
  • measure their carbon footprint and target reductions
  • larger companies are expected to have formal environmental management systems accredited to ISO 14001.


  • be financially sound
  • operate a sustainable cost
  • model providing a fair wage for employees and timely payment of suppliers
  • support an open book approach to cost, encouraging collaboration and driving sustainable cost reduction
  • maximise the benefit for the economy and employment in the South West Water's region.


  • operate to the highest ethical standards
  • accept South West Water's Supplier Code of Conduct
  • comply with provisions of the Bribery Act 2010
  • declare any personal interests
  • comply with international labour standards in accordance with the principals of the International Labour Organisation Conventions
  • support sustainable local communities in their areas of activity
  • adopt appropriate ethical standards for global trading [ETI, SA 8000, UN Global Compact].

Torbay & Colebrook Schemes - Collage

L:R - 2,000 cubic metre underground storm storage tank at Abbey Park, Torquay, & Flood Alleviation Scheme at Colebrook

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