The WaterShare Panel protects the interest of customers by providing an independent review.
For full terms of reference and the role and responsibility of the of the panel can be found here: WaterShare Panel - Terms of Reference
Nick Buckland OBE
Chair WaterShare Panel
Nick lives in Cornwall where he owns and operates an organic livestock farm with his wife. After spending 20 plus years in the IT industry he took a career change in 1996 developing a wide ranging portfolio career in the voluntary, public and private sectors. Nick is an acknowledged expert in strategic planning, audit, governance, review processes, quality and he has worked closely with many board and board committees. He was on the board of the South West Regional Development Agency (where he was Deputy Chairman). He was also a member of the governing board of the Technology Strategy Board - the government's innovation agency.
He is Pro Chancellor and former chair of Governors of Plymouth University, one of the largest Universities in the UK. He holds a number of private sector executive and non-executive directorships in a variety of companies. He is a governor of two schools, one in Slough the other in North Devon. He is the chair of Peninsula Community Health CIC, a NHS provider responsible for all non acute hospitals in Cornwall and community nursing services. He chairs the board of EDT annually encouraging 30,000 young people into STEM careers and sits on the advisory board of Great Western Railway. He chairs the board of CSW Group and sits on the board of Tempest Leisure and the Theatre Royal Plymouth. He is an External Member of the Council of the National Trust. He is a trustee of KARST, Plymouth's largest visual arts facility.
He holds a BSc in Mathematics from the University of Bath, is a Fellow of the British Computer Society, the Institute of Maths and it's Applications, the Royal Society of Arts, and the Chartered Management Institute. He is a member of the Institute of Directors and the Royal Institution. He holds a Dip RSA, is a Chartered Engineer, Chartered Information Systems Practitioner, Chartered Manager and a European Engineer.
He was appointed OBE in the 2009 New Year Honours List for services to Innovation & Technology and was awarded an Honorary Doctorate in Technology by Plymouth University in 2013.
|David Heath CBE, Consumer Council for Water, Regional Chair (Western) |
David was born in Westbury sub Mendip, in Somerset, and continues to live in the county of his birth, in the village of Witham Friary, near Frome. He is a former Member of Parliament for the constituency of Somerton & Frome. A qualified optician by profession, Mr Heath was also involved in local government prior to his election to parliament, becoming in 1985, at 31 years of age, the youngest ever leader of a county council when he became leader of Somerset CC, and subsequently serving as Chair of the Avon and Somerset Police Authority. He held a number of senior roles in local government and policing at national level, and was appointed to the Audit Commission. In the 1990s he worked as parliamentary consultant to the Worldwide Fund for Nature. In 2010, Mr Heath was asked to join the government, serving as Deputy Leader of the House of Commons and as Minister for Farming and Food, standing down from ministerial office in 2013.
|Tim Jones - Board Member of the Heart of the South West Local Enterprise Partnership and Chairman of Devon & Cornwall Business Council |
Tim Jones is a Board Member of the Heart of the South West Local Enterprise Partnership (having served as Chairman from its inception) and Chairman of Devon & Cornwall Business Council. He is also involved in a number of other organisations including the executive of the HoTSW Business Forum, Board Member of Water Share Panel, Board Member of Plymouth Chamber, Vice Chairman of Plymouth Area Business Council and Board Member of North Devon +. Board Member of the Local Transport Board and Tim is the national lead for the LEP Network on the Great Food Plan (a Defra initiative).
Outside business related activities, Tim is also involved in a wide range of Criminal Justice Issues being a Special Advisor to HM Prison Services serving on the South West Regional Offending Board, is a Trustee of Broadreach which deals with a wide range of Drug and Alcohol Services and is a Patron of Tomorrow's People. Trustee for the Dartington Hall Trust Property Board, Trustee for the Outset Foundation and Trustee for Fort Bovisand. Tim also served for 22 years as Chairman of the Princes Trust for Devon & Cornwall and as a South West Regional Board Member.
Tim has active business interests and has been involved for over 30 years in a wide range of property issues. Tim is now extensively involved in Commercial Property Development across the South West Peninsula and is a Director within Belstone Fox Project Management Ltd and Wessex Investors Ltd.
|Steve Meakin - Money Advice Coordinator for Devon & Cornwall based at Plymouth Citizens Advice Bureau and former Chair of the Institute of Money Advisers (IMA)|
After completing his education at Imperial College for 20 years Steve had a successful career self in the retail sector.
He now devotes his time to the voluntary sector with a particular interest in debt advice. Following initial training in at Kerrier Citizens Advice Bureau Steve became a Legal Aid debt caseworker where he initiated the court desk system in Cornwall which assists those not legally represented in housing repossession cases. He now works at Plymouth CAB as the Money Advice Coordinator for Devon and Cornwall responsible for the development of money advice in the two counties.
Until recently stepping down Steve was Chair of the Institute of Money Advisers the professional body representing over 1700 money advisers working to alleviate the distress caused by problem debt and is a trustee of CAB Cornwall.
|Barbara Shaw, Chief Executive, Westward Housing|
Barbara has worked in housing for more than 15 years. In January 2012 she became Chief Executive of Westward Housing Group which manages 7,000 properties across the south west, as well as the regional HomeBuy agency, South West Homes.
It also has a commercial arm, Horizon Homes and delivers the government's Prior to this she worked for The Guinness Partnership and before that, Sovereign Housing. She began her career as a communications specialist and has held positions in the commercial, public and charitable sectors.
Barbara was Managing Director of Guinness Hermitage, and previously held Guinness posts of Communications Director, Group Director North, and MD of Guinness Care & Support.
She is passionate about delivering great services to customers and making organisations highly efficient and professional, whilst still focusing on people and their neighbourhoods.
She has an MA in business management and has participated in the National Housing Federation's leadership programme.
|Orlando Venn, Senior Water Advisor, Natural England|
Orlando Venn is the Senior Water Advisor for Natural England in the South West providing Natural England's input into water planning mechanisms including river basin planning under WFD, water industry Asset Management Planning (AMP), flood risk management planning, and other landscape scale initiatives. He has oversight of a number of major programmes which aim to achieve or maintain favourable condition in freshwater SSSIs including nutrient management plans, diffuse water pollution and river restoration plans. In addition, Orlando engages closely on high risk or contentious casework such as those where compliance issues and growth pressures are an issue.
Prior to working with Natural England, Orlando worked for 12 years providing environmental consultancy support for development of numerous land use, waste and mineral plans as well as working on large infrastructure projects in the transport, mining and flood defence sectors both in the UK and abroad. Clients included DEFRA, the Environment Agency, the European Commission and the International Finance Corporation.
|Jeremy Bailey, Water Company Account Manager, Environment Agency|
Jeremy is a Water Company Account Manager for the Environment Agency, based in National Operations. Jeremy is the single point of contact for South West Water and has oversight of the full range of environmental disciplines relevant to the company: Water Quality, Water Resources, Flood Risk Management, Price Review/AMP and Environmental Performance, including compliance with Environment Agency permits, pollutions and self reporting. Jeremy also supports Executive Directors in the Environment Agency in their annual performance meetings with South West Water's Managing Director. Jeremy will try to ensure the best outcomes for the environment, whilst articulating the benefits for society in doing so.
Jeremy was previously a Programme Manager working on Water Framework Directive and River Basin Planning and has held leadership roles in the Environment Agency's national water quality team and local area teams. Before working for the Environment Agency, Jeremy worked as a Freshwater Conservation Officer for English Nature in the Lake District.
Jeremy is a Chartered Environmentalist (CEnv) and has a Master of Science (MSc) degree from Imperial College London.