We're aware of the distress that sewer flooding can cause and we work hard to prevent flooding from our sewers.
There are two sewerage tariffs: one for customers with surface water connections to South West Water sewers; and another for customers with private surface water drains.
On 1 October 2011, the Government transferred most private sewers to the ownership of water and sewerage companies.
Some properties are connected to a private pumping station before they connect into our main sewer network. It is likely you will know this already if this is the case. Examples of these situations include small housing developments, caravan sites, remote farms and small business parks.
21st Century Drainage Programme
Protecting health, supporting communities, securing the environment now and for the future.