left corner image Our beachesCleaner seasCommunity blogOut of season FAQsBeachWise right corner image

How may we help?

At South West Water we are committed to helping people. Whether you are older, have a disability or receive home dialysis, you may wish to be included on our register of customers requiring special services.

Please let us know how we can help you by completing the online registration form below.

|
  1. Register of customer needs
  2. Services to assist you during work on our network
  3. Services to assist you with your account
  • | 1. Register of customer needs

    When you return the registration form, your details will be entered onto our Priority Services Register.

    This register enables us to meet your needs on a daily basis, including during work on our water distribution network, whether this is emergency or planned work. Registration is free and is available to any member of a household, not just the bill payer(s). We operate a strict confidentiality code and your details can only be accessed by members of staff and contractors who need them to provide the support you require.

  • | 2. Services to assist you during work on our network
    You have options as to when you would like us to contact you when we are working in your area.

  • | 3. Services to assist you with your account
    We offer large print bills, telephone bill readings, bills sent to a friend or relative and bills in Braille.




foot flourish image
  Anti-slavery statement | Site Index | Terms and Conditions | Privacy and Cookies | Mobile Mode | A Pennon Group Company © South West Water Ltd