Customer Relations is responsible for ensuring that our 'Pure Service' vision comes alive for employees and customers alike.
By listening to our customers, we ensure that our services meet the needs of our diverse customer base and that this is reflected in our policies and our literature. By doing so, we can translate customer comments into meaningful action plans across the business.
In many ways, Customer Relations represents the customer within South West Water and seeks to provide guidance and direction as we strive to put the customer at the heart of everything we do.
If you are a good listener and have the ability to create a positive outcome from any situation, Customer Relations can offer you a rewarding career.