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Emergency Planning & Security

Security and resilience are of paramount importance to South West Water, both in maintaining essential services for customers by protecting water supplies, and in minimising risks to personnel who often have to work at remote sites.

In the UK we face a range of threats to our security, the most publicised of which is the very real threat from international terrorism. However, threats to security are not just about physical attack, they might take the form of crime, vandalism and theft, and attacks on vital information or communications systems, as well as threats or hoaxes designed to frighten or intimidate our businesses, our personnel or our customers.

The Emergency Planning & Security Team is responsible for identifying these threats and assessing credible risks to South West Water, and for developing security strategies and putting in place emergency planning measures to mitigate these risks.

The Team is accountable for the development and delivery of standards to fulfil the company's emergency planning and security strategy, and for the development of contracts to support that strategy. The Team focuses on ensuring that the company provides appropriate protection for its people, places and information, so as to deter any security threats or minimise their impact.

In this regard, the Team works with government departments, under legislation known as the Security and Emergency Measures Direction (SEMD), to obtain advice and guidance on the security requirements necessary to protect the company's assets. The Team is also fully conversant with the statutory requirements placed upon the company, as a Category 2 Responder under the Civil Contingencies Act, and ensures that these duties are fulfilled.

The Team encourages a first class culture and attitude in relation to emergency planning and security in South West Water, delivered through engagement at all levels in the organisation.

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