Lead Analyst - Information Services
I joined South West Water five years ago as an Analyst Programmer. My primary focus in the first few years has been on the internal Human Resources and Payroll system.
More recently my work has included Operational Work Management, Scheduling and Mobile Computing. My responsibility is to delegate work to the employee that has the most relevant skills and geographical location and is available.
This has helped to reduce both travel and the length of time it takes us to respond to operational needs.
Ultimately my role is to understand business problems and to develop ideas into IT solutions.
Best Thing About Working for South West Water
The best thing about working at South West Water is the people. Everyone is always willing to make time to help and contribute towards solving issues and supporting ideas that help us improve how the business works.
Working in the mobile computing area has been especially rewarding as I can see how my contributions directly affect the level of service we can give our customers.
My career path:
|Analyst Programmer||>||.||>||.||>||Lead Analyst|
Specific IS Training
| Studied as part of the Graduate Development Programme |